Privacy Policy

Opulent Finds North Bay is operated under Opulent Spaces. This Privacy Policy explains how Opulent Spaces and Opulent Finds North Bay collect, use, and protect your personal information when you visit our website, place an order, contact us, or interact with our store.

Information We Collect

When you use our website or place an order, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment information
• Messages or inquiries sent through our contact form
• Website usage information such as pages viewed, browser type, and device information

Payment information is processed securely through Shopify and/or approved payment providers. Opulent Spaces and Opulent Finds North Bay do not store full credit card details.

How We Use Your Information

We use customer information to:

• Process and fulfill orders
• Arrange local pickup, delivery, or shipping
• Contact customers about purchases, questions, or order updates
• Provide customer support
• Send email updates if you have chosen to subscribe
• Improve our website, products, and customer experience
• Protect against fraud, misuse, or unauthorized activity
• Meet legal, tax, and business record requirements

Email Marketing

If you sign up for our email list, we may send updates about new finds, featured products, Limited-Time Offer Events, promotions, and store news from Opulent Finds North Bay and/or Opulent Spaces.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share information only when needed with trusted service providers who help us operate our business, such as:

• Shopify
• Payment processors
• Shipping carriers
• Delivery providers
• Email marketing services
• Website or analytics tools

These providers only receive the information needed to perform their service.

Cookies and Website Tracking

Our website may use cookies or similar tools to improve your browsing experience, remember preferences, analyze website traffic, and support checkout functionality.

You can adjust cookie settings through your browser, but some website features may not work properly if cookies are disabled.

Local Pickup, Delivery, and Shipping

Customer contact details may be used to arrange pickup, delivery, or shipping. If delivery or shipping is arranged through a third-party provider, only the information needed to complete that service will be shared.

Protecting Your Information

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no online system is guaranteed to be completely secure.

Retaining Your Information

We keep order and customer information only as long as needed for business, legal, accounting, tax, and customer service purposes.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to any legal or business record requirements.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For privacy questions or requests, please contact:

Opulent Spaces
Operating: Opulent Finds North Bay
North Bay, Ontario
Email: contact@opulent-spaces.com