Warranty and Satisfaction
What's covered, what isn't, and how to reach us if something isn't right.
Most products do not come with a manufacturer warranty unless clearly stated in the listing. Each item is inspected before being listed when applicable.
All purchases from Opulent Finds are final sale. We do not accept returns or exchanges, and no refund or store credit will be issued when an item matches the condition, description, measurements and other details disclosed in the listing or communicated before purchase.
Customers are responsible for reviewing all photographs (when available), product details, confirming measurements and asking any questions before completing their purchase. Change of mind, personal preference, an item not fitting the intended space, disclosed imperfections, expected packaging wear or normal colour variations between screens do not qualify for a return, refund, exchange or store credit.
Even though we thoroughly inspect our inventory prior to sale, occasional oversights can happen. If an item is materially not as described or has an undisclosed issue, please contact us within 7 days of receiving your item so we can review the concern and work toward a fair resolution, such as:
A full refund with pickup at your door at no additional charge, an exchange when available, or help facilitate a replacement part if something is missing.
This 7-day guarantee does not limit any rights or remedies available under applicable consumer protection laws.
Visit our Contact page and include your order number, the item, and clear photos of the concern. We respond as quickly as we can.